![]() |
| 1. | The little difference that makes all the difference |
| (Celebration, Fl USA) February 28, 2003 - 5.0/5 stars |
| This book can change the way you work and the way you live. Someone has
said that there is really very little difference between people---but that
little difference makes a great deal of difference. This book has made
that... read full review |
![]() |
| 2. | Execellent and useful concepts |
| (Alhambra, CA United States) February 16, 2003 - 5.0/5 stars |
| The authors laid out some very good stpe-by-stpe approaches to deal with
unexpected conversations that involve significant consequences and strong
emotion. The few reminders, such as Make-It-Safe, are very useful tools
when... read full review |
![]() |
| 3. | Start now and change your life! |
| (Mapleton, Utah United States) September 18, 2002 - 5.0/5 stars |
| Too many of us never say what is really on our mind, that is until we let
the pressure build and it escapes in a way we regret. This book will
change your life. It provides the tools you need to commit to meaningful
dialogue... read full review |
![]() |
| 4. | Great Resources for the Office... |
| (San Marcos, CA USA) September 13, 2002 - 5.0/5 stars |
| I manage a team of customer service representatives who supports all
aspects of the business. When a new team was formed due to sudden high
turnover, we ran into communication issues. This book helped us overcome
them,... read full review |
![]() |
| 5. | Crucial Conversations: Helping You To Be All You Can Be |
| (Business & Media Careers, Lansing Community College, Lansing MI) March 2, 2003 - 5.0/5 stars |
| Most books deliver well on the "what." Crucial Conversations
delivers on the "how." Those "how to skills" are
helping my direct reports and me change the culture of our division... read full review |
![]() |
| 6. | Crucial Conversations - Crucial Results |
| (Austin, TX) March 4, 2003 - 5.0/5 stars |
| I have read Crucial Conversations cover to cover 4 times now. The results
in my business and my marriage have been amazing. The book is well
written and easy to understand. It teaches step by step skills to help... read full review |
![]() |
| 7. | Crucial Conversations |
| (Orlando, Fl. USA) March 5, 2003 - 5.0/5 stars |
| As an executive coach working in merger integration activity for many years
I have found that the wisdom found in Crucial Conversations can be worth
millions and even hundreds of millions of dollars to the clients... read full review |
![]() |
| 8. | A must read for any enviroment |
| (Taylorsville, Utah United States) March 5, 2003 - 5.0/5 stars |
| A few years ago when I worked for a giant communications company we would
always say "We are in the communications business but we just don't
know how to communicate with each other". The company would... read full review |
![]() |
| 9. | Find out what others are really thinking! |
| (Orem, UT USA) March 4, 2003 - 5.0/5 stars |
| Every chapter in this book had great meaning to me and provided significant
ideas. A part that had a special effect on me was "Explore Others'
Paths. In the International business that I am in, I am privileged to
work... read full review |
![]() |
| 10. | Crucial Conversations |
| (United States) August 30, 2002 - 5.0/5 stars |
| Few writings so quickly dispense with useless theory. The content of this
book has amazing "real life" application which we found could
get imediate results in our organization. We took the trouble to verify... read full review |
